Effective Date: June 22, 2026
Business Name: Airy Cleaning LLC, DBA Airy Cleaning Co.

Welcome to Airy Cleaning Co. These Terms & Conditions explain the rules and expectations for using our website, requesting a quote, booking a service, and receiving cleaning services from Airy Cleaning Co.

By using our website, submitting a quote request, booking an appointment, paying a deposit, or receiving service, you agree to these Terms & Conditions.

Airy Cleaning Co. provides residential and commercial cleaning services in Essex County, Union County, and nearby New Jersey service areas, subject to availability.

Our goal is to create a fresh, light, and airy cleaning experience with professionalism, care, and attention to detail.

Airy Cleaning Co. may offer services including, but not limited to:

• Standard residential cleaning
• Initial Refresh Cleaning for new recurring clients
• Deep cleaning
• Move-in/move-out cleaning
• Recurring maintenance cleaning
• Commercial office cleaning
• Commercial reset cleaning
• Add-on services

Service availability may vary based on location, property condition, scheduling availability, staff availability, and scope of work.

Quotes are based on the information provided by the customer, including home or office size, number of bedrooms and bathrooms, condition of the space, service type, add-ons, access needs, and requested frequency.

Airy Cleaning Co. reserves the right to adjust pricing if the actual condition, size, or scope of the space is different from what was provided at booking.

Examples of conditions that may require a price adjustment include, but are not limited to:

• Excessive buildup
• Heavy clutter
• Pet hair beyond normal maintenance
• Larger-than-stated square footage
• Additional rooms or bathrooms
• Excessive dust, grease, grime, or soap scum
• Move-in/move-out conditions not previously disclosed
• Requests for services not included in the original booking

If a price adjustment is needed, Airy Cleaning Co. will communicate the change before completing additional work whenever possible.

A booking is not confirmed until Airy Cleaning Co. accepts the appointment and the required deposit has been paid.

For residential services, Airy Cleaning Co. requires a 25% deposit at the time of booking to reserve the appointment.

The remaining balance is due 2 hours before the scheduled service time, unless another payment arrangement has been approved in writing.

Commercial payment terms may vary depending on the service agreement, frequency, and scope of work.

Airy Cleaning Co. may accept payment by approved payment methods, including online payment links, card payments, ACH, Zelle, or other approved methods.

By submitting payment information, you authorize Airy Cleaning Co. and/or its payment processors to process the deposit, remaining balance, approved add-ons, late fees, cancellation fees, or other agreed-upon charges.

Failure to pay the balance before service may result in cancellation, rescheduling, delayed service, or paused recurring service.

We understand that life happens. To protect our schedule and team, Airy Cleaning Co. requires at least 48 hours’ notice for cancellations or rescheduling.

If you cancel or reschedule with at least 48 hours’ notice, your deposit may be applied to a future appointment.

If you cancel, reschedule, or are unavailable with less than 48 hours’ notice, your deposit may be forfeited.

No-shows, lockouts, denied access, or same-day cancellations may result in forfeiture of the deposit and may require a new deposit to rebook.

Airy Cleaning Co. reserves the right to make exceptions at its discretion for emergencies, weather, safety concerns, or other special circumstances.

Customers are responsible for providing safe and reliable access to the property at the scheduled service time.

Access may include being present, providing a key, lockbox code, door code, concierge instructions, building access instructions, parking instructions, or other approved entry details.

If Airy Cleaning Co. cannot access the property within a reasonable time, the appointment may be treated as a lockout or no-show, and the deposit may be forfeited.

Airy Cleaning Co. will make every effort to arrive within the scheduled appointment window. Arrival times may vary due to traffic, weather, parking, previous appointments, or other circumstances outside our control.

Customers will be notified of significant delays when possible.

Before service, customers are responsible for:

• Securing valuables, fragile items, cash, jewelry, important documents, and personal items
• Picking up excessive clutter when possible
• Providing accurate booking information
• Providing safe access to the property
• Notifying Airy Cleaning Co. of pets, alarms, building rules, parking requirements, or special instructions
• Ensuring utilities such as water and electricity are working
• Communicating any delicate surfaces, damaged items, or special care instructions before service begins

Airy Cleaning Co. is pet-friendly, but customers must notify us of pets before the appointment.

For everyone’s safety, pets should be secured if they are anxious, aggressive, likely to escape, or likely to interfere with the cleaning process.

Airy Cleaning Co. is not responsible for pets that escape, hide, become stressed, or interfere with service when proper instructions or precautions were not provided.

Airy Cleaning Co. uses company-provided supplies and equipment unless otherwise agreed in writing.

If a customer requests that Airy Cleaning Co. use a specific customer-provided product, Airy Cleaning Co. is not responsible for damage, residue, odor, discoloration, or poor results caused by that product.

Airy Cleaning Co. reserves the right to decline the use of any product that appears unsafe, unlabeled, expired, ineffective, or inappropriate for the surface.

For safety, insurance, and scope reasons, Airy Cleaning Co. does not provide certain services, including but not limited to:

• Biohazard cleanup
• Mold remediation
• Pest or rodent cleanup
• Hoarding cleanup
• Crime scene cleanup
• Human or animal waste cleanup
• Medical or hazardous waste cleanup
• Cleaning of blood or bodily fluids
• Heavy lifting
• Moving large furniture or appliances
• Exterior window cleaning
• Climbing high ladders
• Cleaning areas that are unsafe or inaccessible
• Specialized clinical, medical, dental, or compliance-based sanitation

Airy Cleaning Co. reserves the right to refuse or stop work if the space is unsafe, unsanitary beyond our scope, or outside the agreed service terms.

Airy Cleaning Co. wants every customer to feel cared for and satisfied with the service experience.

If you are not satisfied with an area that was included in your booked service, please contact us within 24 hours of service completion.

When appropriate, Airy Cleaning Co. may offer to return and address the concern at no additional charge. Refunds are not guaranteed and are reviewed on a case-by-case basis.

Re-cleans do not apply to areas that were not included in the original service, areas we could not access, areas with excessive clutter, or issues reported after the 24-hour window.

Airy Cleaning Co. takes care while working in your home or business. However, accidents can happen.

Customers must report any damage or breakage within 24 hours of service completion.

Airy Cleaning Co. may request photos, details, or access to inspect the issue. Liability may be limited to repair, replacement, service credit, or insurance review, depending on the situation.

Airy Cleaning Co. is not responsible for damage caused by:

• Pre-existing wear and tear
• Improperly installed fixtures
• Loose, unstable, or fragile items
• Items not properly secured before service
• Surfaces with existing damage
• Customer-provided products
• Items we were not informed required special care

Recurring cleaning pricing is based on the agreed service frequency and the condition of the space at the time of the recurring schedule.

If recurring service is paused, skipped, or canceled for an extended period, the next cleaning may require additional time, a reset cleaning, or adjusted pricing.

Airy Cleaning Co. may adjust recurring pricing if the home or office condition, service needs, scope, frequency, or labor requirements change.

Commercial services may require a walkthrough, written quote, service agreement, or customized scope of work.

Airy Cleaning Co. currently focuses on small offices, therapy offices, wellness spaces, professional suites, and similar commercial spaces. We do not provide specialized medical, dental, biohazard, or compliance-based cleaning services.

You agree not to misuse our website, submit false information, attempt unauthorized access, interfere with website functionality, or use our website for unlawful purposes.

All website content, including text, branding, design elements, graphics, service descriptions, and Airy Cleaning Co. materials, belongs to Airy Cleaning Co. unless otherwise stated. You may not copy or reuse our content without permission.

To the fullest extent allowed by law, Airy Cleaning Co. is not liable for indirect, incidental, special, or consequential damages related to the use of our website or services.

Our total liability for any claim related to a cleaning service may be limited to the amount paid for that specific service, unless otherwise required by law or insurance.

Airy Cleaning Co. may cancel, pause, or reschedule service due to weather, emergencies, illness, unsafe conditions, parking restrictions, transportation issues, building access issues, or other circumstances beyond our control.

Your use of our website and services is also governed by our Privacy Policy.

These Terms & Conditions are governed by the laws of the State of New Jersey.

Airy Cleaning Co. may update these Terms & Conditions from time to time. Updates will be posted on this page with a new effective date.

For questions about these Terms & Conditions, please contact:

Airy Cleaning Co.
Email: hello@airycleaningco.com
Phone: 908-639-2979
Mailing Address: 1199 US Highway 22, Mountainside, NJ, 07092